Enter password to view case study

Marketing Design

OOH

Enterprise Campaign & OOH System

Enterprise-scale campaign system. 300+ centers. 15 states. Zero per-market rework.

Year

2025

Client

Humana - CenterWell • Conviva

Industry

Healthcare

Roles

Lead Designer

Credits

Creative Strategists: Audrey Fox, Christina Searcy, Madeline Seelhammer, Sarah Hamilton, Stephanie Mertes
Copywriters: Lindsay Rush, Sarah Kiino

Client

CenterWell, Humana’s primary care brand, needed a physical campaign presence that could deploy simultaneously across hundreds of care centers in multiple markets, without a designer in the loop for every location.​​​​​​​

Challenge

At 300+ centers across 15 states, you can’t customize per market and still meet a deadline. The system needed to be flexible enough for local nuance but structured enough that any market could deploy it correctly, independently, and on-brand, every time.

Opportunity

How might we design a campaign system that scales to 300+ locations without losing brand quality, or requiring a designer at every deployment?

Key Decisions

01

01

Modular collateral, not custom layouts

Designed every piece, billboards, window clings, in-take materials, brochures, benefit guides, as a modular system. Swappable components meant market-specific versions without starting from scratch.

02

02

Self-distributable by design

Built for non-designers to deploy. File architecture, naming conventions, and template logic were structured so individual markets could execute without a creative handhold.

03

03

Mobile-first philosophy, physical execution

The campaign’s messaging, same-day appointments, 24/7 access, care that comes to you, was translated into physical materials that felt as immediate and accessible as the digital brand.

04

04

Structured data workflows

Reduced production hours by 23% by rebuilding the asset production process, structured data workflows and end-user templates replaced manual, one-off file handling.

Outcome

A brand presence at enterprise scale, deployed without rework, consistent without micromanagement, and built to keep running without the designer in the room.

0+

0+

0+

0+

Care centers reached

Care centers reached

0

0

0

0

Market states deployed

Market states deployed

0%

0%

0%

0%

Reduction in production hours

Reduction in production hours